Return policy for products purchased from our website:
Items purchased within 30 days are eligible for return except clearance items. All clearance Deals items are final sale and cannot be returned. Our customer service team can assist you if you need to create a return for your order once it arrives.
For returns due to reasons other than receiving a defective product or the wrong product, return labels are at the customer's expense. We recommend using a trackable shipping service or purchasing shipping insurance for added security.
For more information on our return policy, please contact us at 800.654.8483 between our normal business hours, Monday - Friday 7:00 am - 6:00 pm CST.
To start a return, please fill out this form.
Return policy for products purchased from a local retailer:
Please return the product to the original retailer where the product was purchased. If beyond retailer's return policy date, but still within the product warranty, please contact our Consumer Care Team at 800.654.8483 and select option 4 or use the Click to Chat feature in the lower right hand corner of your screen between normal business hours, Monday - Friday 7:00 am - 6:00 pm CST.